Practice Policies

Practice policies decorative image


We are happy to work with you and your dental insurer to maximize your benefits!

An estimate of the amount covered by your insurance company will be provided at the time of your treatment, based on the information they provide to us. The estimate is never a guarantee of benefits or the amount that will be paid. We will file all insurance claims as a courtesy to our patients. This does not however, transfer the responsibility of your financial obligation to the insurance company. If the amount paid by the insurance company is less than or greater than the estimate, then you will be billed the difference or issued a credit on the account in the event of an overpayment. Please let us know if you have questions about our financial policies or financing options prior to your treatment.

Dental insurance is different from medical insurance. Many patients aren’t familiar with the specifics of their dental insurance benefits. Your dental benefits are based on the agreement your employer negotiated with your insurance carrier. Please review the insurance benefit booklet provided by your employer to better understand the benefits they make available as part of your insurance coverage. The patient payment portion covered for procedures varies depending on the coverage provided by your employer.

We Accept Most Insurance PPO Plans

Below is a list of major PPO plans that we accept in-house. We also accept all union and local insurance plans, but not Medicaid. Call our front office for more information.

  • Aetna
  • Anthem
  • Careington
  • Cigna
  • Delta Dental
  • Dentemax
  • Guardian
  • Horizon
  • Metlife
  • Principal
  • United Concordia
  • United Healthcare

No Insurance? That's not a Problem!

We offer an in-house discount membership plan for patients without insurance, including a 15% discount on services when you join the plan. Ask a team member for more details about our program.


CareCredit is a healthcare credit card designed for your health and wellness needs. You can use it to pay for out-of-pocket expenses not covered by dental insurance, and special financing options are available that you may not be able to get with other cards. For more information and to apply, click the logo below.

CareCredit logo

Cancellation Policy

Kindly provide at least 48 hours notice for any appointment that needs to be rescheduled. Appointments cancelled in less than 24 hours may be subject to a cancellation charge.